Abuse Reporting Procedures

All abuse reports must be submitted through our ticketing system.

We assess whether the complaint directly pertains to the use of our services. For instance, as we do not provide website hosting, we are not responsible for storing or distributing any allegedly infringing content, sending out spam emails, etc.

• Trademark disputes relating to a domain name: If you are the holder of a trademark that you feel is being infringed upon via a domain name registered with us, you are advised to consider a UDRP dispute.
• Copyright disputes: If you are a copyright holder and believe your rights are being infringed, we recommend you file a DMCA complaint with the hosting provider of the associated web site. Content on web sites is under the purview of the host, not upon OffshoreDomains.com as the domain name registrar.
• Spam/UCE: As noted above, we do not provide web hosting services. Therefore, if yours is a spam/UCE issue, please direct your complaint to the network/provider(s) used to deliver the email. It is too easy to spoof domain names or otherwise incorrectly implicate a domain name related to spam/UCE for us to investigate complaints.
• Phishing/Malware: Similar to the "Copyright disputes" section above, we do not host any web sites or web page content so our systems are not used for the hosting of any phishing attempts or malware distribution.

The only type of content for which we make an exception to the policies above is in relation to child pornography or the unethcial use of minors in any way. We will consider reports concerning this type of content immediately.

It's important to note that we do not serve as a shortcut around due process. We do not arbitrate trademark, copyright, or intellectual property disputes. Established processes exist for resolving such disputes, and we are not to be used as a bypass for these procedures. Additionally, we are not a law enforcement investigative body; we are a domain registrar. Determining the legality of content falls within the jurisdiction of the legal process in the relevant jurisdictions. Please refrain from contacting us with the intention of circumventing legal processes.

As a domain registrar, we do not render decisions on legal matters unless directed to do so by a court or similar agency with appropriate jurisdiction, or upon indisputable evidence of a violation of our terms.